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  • The service I want is not within BriVge basic package. Do you provide other services?
    We can customize additional services according to your needs. Do let us know which service you require and we will try our best to find the best-fit solution for your issues. ​ Drop us a note and we will accede to your request soon.
  • How much do I need to pay for BriVge services?
    Our charges are based on your transaction volume and our cost savings are mainly transferred to our customers. As such, a higher sales volume will definitely generate greater cost savings! ​ Get your quote here.
  • What are your Internet/Operating Systems requirements?
    Our platform currently supports a variety of operating systems − Amazon Linux, Ubuntu, Windows Server, Red Hat Enterprise Linux, SUSE Linux Enterprise Server, openSUSE Leap, Fedora, Fedora CoreOS, Debian, CentOS, Gentoo Linux, Oracle Linux, and FreeBSD. Concurrently, we are still looking to extend our services to other platforms as well.
  • Is your system secure? How do you ensure the security of our information?
    Our platform is built on Amazon Web Services (AWS) SOC 2 compliant infrastructure and our network is secured with AWS VPC/VPN and WAF service. As such, BriVge platform is protected from most networking and transport layer DDoS attacks.
  • I'm facing issues. Who can I look for?
    Our service helpdesk is available from 9am to 6pm (+0800 GMT) from Monday to Friday. Alternatively, you may email us your queries and we will be in touch soon to assist you. ​ In the unfortunate circumstance of service downtime, we will send a notification to all our users and will attend to the issue immediately.
  • Do you offer any trial?
    Yes, we do offer free trials* for our clients to experience our systems before coming onboard. Request for a free trial here. ​ Do note that the free trial only extends to our ordering, accounting and logistics functions only. Our Order Management Tool and Stock Management Tool are only available in the paid version. *Terms and conditions apply
  • Do you have a customer referral program?
    Love our services? Do help us spread the word to your partners. ​ We're in the midst of developing a referral programme to reward our loyal customers. We'll keep you updated on the referral programme!
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